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Shop Small: Where Everyone Knows Your Name

April 3, 2015

 

Don’t you love it when you enter a business and the employees greet you by your name?  Doesn’t it make you feel special? Of course it does! Locally owned, independent businesses are likely to employ individuals who not only know their customer’s names but also their needs. Unlike big-box retailers, when you call or stop by places like Miracle on Main Street, the person at our end probably knows you or will get to know you as you continue to do business with us.

Research supports this hypothesis. According to an American Express OPEN Small Business Saturday Consumer Pulse Poll, the following data was gathered regarding independent businesses:

  • 87% of consumers will share their favorable opinions of businesses with other consumers.
     
  • 73% of customers choose to shop local to support businesses in their community because they don’t want those businesses to go away.
     
  • 23% of consumers surveyed choose to shop at locally-owned, independent small businesses where employees are friendly and greet their customers by name.
     
  • 22% choose to shop at a small business because the people that work there know them and make recommendations of products and services they might like.

Miracle on Main Street (M.O.M.S.) is here to answer any question you may have about office supplies and furniture! Our excellent support staff can take your order over the telephone, fax, or online. In addition, we have a great sales staff that can consult with you during a face-to-face visit at your office. Plus, our friendly drivers will bring your order right to your door the next business day! Our President, Alex Piteo, is totally customer-centric and ready and willing to meet with any customer. No order or customer is too small! M.O.M.S. is here to help…Just Ask Us!    

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