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Mulligan Management Group, LLC

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Is Your Hotel DIY Ready?

June 19, 2017

Your hotel marketing staff probably works very hard with interior designers, furniture reps and audio visual and IT technicians to provide the best design with state-of-the-art technology, money can buy. When you provide site tours and FAM trips, your staff is quick to point out all the enhancements in your meeting rooms and board rooms. 

So, what is the problem? 

While some event planners may be impressed with your amenities, the trend this year is to let the planner take charge of the process, from layout to lighting and everything in between. And with technology options such as they are, this is going to be more of a reality in months and years to come. 

Let's take a look at each logistical element and how planners want to control them

Design & Layout

In one app, you should have all your chairs, tables, podiums, risers and AV equipment where attendees can compare design layouts within the meeting space and choose the best layout for attendees. In addition, some apps can give the planner a panoramic view of the layout from different angles to ensure the entire audience can see what is the speaker is doing on stage. In addition, there can be no miscommunication between hotel staff and the planner, because once decided upon, the schematic can be sent to the janitorial staff for execution. 

The best part of this? Planners and hoteliers can work together to change configurations on the fly if there is a change in meeting room or the group becomes significantly larger or smaller than planned. This type of DIY app can assist hotel salespersons to get hotel group business. 

Room Comfort

It used to be when it was too hot or cold in a room, an engineer needed to be called in order to adjust the thermostat. Same with lighting or sound issues. Now, all of these adjustments can be handled with a touch of an iPad! These apps are intuitively easy and provide real-time control for planners. 

Technology

Planners are becoming more savvy about bandwidth needs and can actually monitor peak usage on their tablet and send a message to the IT staff when bandwidth needs to be increased or decreased; all without leaving the comfort of their chair. 

In addition, they can monitor the speed of the bandwidth as them move from the meeting room to the trade show floor. Deficiencies in bandwidth can be reported immediately - all from an easy to use app. 

Other technology options planners want to control include: video conferencing systems, surround sound and monitor inputs. All of these items can enhance the meeting and engage remote attendees if the conditions are right. 

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